Senior Product Owner - Payments

Let us tell you a bit about us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose MotoNovo Finance every week to buy their next car, van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Let us tell a bit about the opportunity

Payments is at the heart of Aldermore’s strategy, as a Senior Product Owner within our Payments team, you will be responsible for shaping the future and delivering the strategy. You will own, shape and manage the change backlog, leading a program of works to deliver compliance, simplification and modernisation to our payment infrastructure.

You will prioritise which problems to solve and why, using data and insight to inform you. Whilst ensuring that change is seamlessly embedded within the business and that change is owned by the right stakeholders and that benefits are realised.

What will your day look like?

• Define and own the payments product vision, strategy, and roadmap.
• Collaborate with internal stakeholders to align product initiatives with customer and business needs.
• Lead agile product development, including backlog prioritisation, sprint planning, and performance monitoring.
• Own and manage key external relationships with clearing banks and third-party payment providers.
• Lead commercial negotiations, including contracts and tariffs, with service partners.
• Drive service performance and value creation through regular governance meetings and incident reviews.
• Own the completion of industry standard attestations and manage associated remediation plans.
• Support incident management across the payment ecosystem and oversee root cause investigations.

What do we expect from you?

• Proven experience in payments within a regulated financial environment.
• Strong understanding of UK payment schemes (BACS, CHAPS, FPS), especially for indirect participants.
• Demonstrated ability to manage strategic third-party relationships, including service and contract management.
• Solid background in product ownership, including Agile methodology, backlog management, and delivery.
• Expertise in operational resilience and regulatory frameworks (including attestations and audits).
• Excellent stakeholder management skills and a robust external network within the payments ecosystem.
• Strong analytical thinking and the ability to solve complex problems across technical and commercial domains.
• Comfortable operating in a hybrid work environment and leading cross-functional teams.

What can you expect from us?

• Hybrid working policy – 2 days onsite, 3 days working from home, ideally from our Manchester base, but we are open to considering our other locations (London/Reading/Cardiff)
• A friendly and flexible culture, the same as how we work with our customers
• A growing organisation that means there’s lots of opportunities to progress
• A drive for continuous improvement, which you will be empowered to get behind from day one
• And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential

Still curious?

Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

Please note: we have a thorough screening and referencing process, which includes criminal record check